Privacy statement 

This privacy policy statement documents how About You complies with the European Union data protection requirements. It applies to our booking processes. We may change this privacy policy from time to time, so please continue to check this page for any changes. 

What we will collect: 

  • For bookings, we may collect name, telephone, address and e-mail address. 

  • Upon consultation, we also may ask you to provide us with information regarding your personal and professional interests, lifestyle, health conditions, and wellbeing - this is to ensure we deliver the best service to you - this information will not be disclosed or used for any other marketing purposes. 

We will store your information securely, in line with the Data Protection Act 1998. We will also continue to update this policy in line with the new General Data Protection Regulation, which was enforceable from May 2018. 

How we use your information

  • Internal customer record management 

  • To improve our product and services 

  • We may follow up either by e-mail, phone or mail, to people who have recieved a treatment 

  • We may communicate with you about your booking 

  • We may send promotional e-mails about new products or treatments if you have given us permission to do so.

You rights 
 

  • We will never sell or share your information with any other organisation for marketing purposes, we will only share this if we have to do so by law or for our partners to deliver services we can not deliver in house, for example, IT specialists. We only chose partners we can trust and who abide by the Data Protection Act. 

You have the right to; 

  • Be informed – How your information is stored and used

  • The right of access – A Subject Access Request

  • The right to rectification – Correcting any information deemed incorrect

  • The right to erasure – Removal from database

  • The right to restrict processing – Permission to store but not to process data

  • The right to data portability - It allows you to move, copy or transfer personal data easily

  • The right to object – Example; processing based on legitimate interests

  • Rights to automated decision making – The right NOT to be subject to a decision

  • Please follow the link - Find out more from the ICO – for full details.

Your right to complain

You also have the right to complain by contacting the Information Commissioner’s Office directly (which is the national data protection authority in the UK).  We’d also appreciate your feedback.

You may change your mind about the permission you have given us to use your personal information at any time by emailing us (belinda@aboutyou-therapies.co.uk. 

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.

If you have any questions or concerns about this Privacy Statement, or would like to receive a printed version, please call us on the number on our contact us page. 

© 2019 by Robyn Till 

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